Riverbend Youth & Family
Our charter for AI
StatementWhat we believeWe believe the families we serve deserve to know when a person is attending to them, and we will keep the moments of care human.From our people’s Resolutions · 7 of 9
PolicyWhat people may and may not do4. No one may enter a young person’s case notes, health information or anything told in confidence into any AI tool.Decided by the working group, October 30
ContextWhat is true here nowStaff use four AI tools at work today. Two are approved. Two are personal accounts, and this charter gives them until January to move or stop.Sourced fact · Reality Assessment, October
RulesHow systems, information and people work togetherEvery approved tool has one person who answers for it, named in the appendix.Guidebook recommendation · Charter, section 3
Response plansWhat happens when something goes wrongIf confidential information reaches an AI tool, tell the program director the same day. The family is told within three days.Decided by the leadership team, November 4
James Okafor, Executive director
Board chair
Ratified by the board, November 12, 2026 · Next review March 2027